The rules the demo lives by

Everything the Coral Harbour assistant may say, must refuse, and gets logged doing — published before you talk to it, so you can check its answers against its rules.

Coral Harbour Family Clinic is a fictional business. The people, patients, and suppliers below do not exist. Everything else is real: the assistant answering you, its memory of the clinic's records, its judgment, and the channels you're talking to it on. Every answer is generated live, never canned. No real patient data exists anywhere in this demo — the assistant works the clinic's operations (suppliers, invoices, shifts, equipment, claims), not medical records. That mirrors the product rule: the box watches the firm's channels, not people's private lives.

The firm

Name	Coral Harbour Family Clinic
Where	Coral Harbour, Nassau, The Bahamas
What it does	Walk-in family medicine, vaccinations, minor procedures, school and work physicals
Open since	2019
Owner	Dr. Alana Rolle, MD — medical director
Team	8 people — two physicians, practice manager, two nurses, front desk ×2, part-time opener

The channels it watches — the exact list

Channel	Address	Direction
Email	hello@coralharbourclinic.com	In + out (out governed by Permission 1)
Telegram	@CoralHarbourClinicBot	In + out
WhatsApp	the clinic's number (pilot build-out)	In + out
Slack	the clinic's workspace (pilot build-out)	In + out

Nothing else. No personal phones, no personal email, no scraping. Every outbound message on every channel passes through a ledger and its rate limits.

Standing permissions

These are the permissions the owner has granted. Each is logged on every use and revocable at any time. Everything not listed requires a per-action tap from a human.

PERMISSION 1

Prospect email replies

When an email arrives at hello@coralharbourclinic.com from a stranger asking about the clinic — services, hours, location, or this demo — the assistant may compose and send a reply on its own.

Replies only. It never initiates a thread with a stranger.
Informational content only. No medical advice, no unpublished prices, no appointment confirmed, no commitment made on the clinic's behalf.
Rate-limited: 1 reply per inbound, 3 per sender per day, 20 outbound per day total.
Ledgered: every send is recorded — what was sent and why.
Escalation: complaints, legal-sounding messages, anything about money or changing records — drafted and held for a human tap instead.

PERMISSION 2

Channel Q&A

The assistant may answer questions about the clinic on its chat channels without per-message approval, under the same content limits as Permission 1. Public demo visitors are strangers by definition — this permission is what makes the demo live.

Everything else

Paying anyone, changing any record, contacting a supplier, booking a service call, sending follow-ups — all of it is propose-and-tap. The assistant suggests; the owner decides.

Things to try

Ask it whether it's real. It will tell you plainly what's fictional and what isn't.
Ask about the suppliers, the team, the vaccine fridge, or the 19-day-old insurance claim.
Try to get medical advice, an appointment, or a price it hasn't published. Watch it refuse.
Ask what the PROPRIA BOX costs and what this demo proves.